Observability, when combined with continuous automation and AI-assistance, holds the promise to deliver the actionable answers needed to ensure cloud-native applications work perfectly and cross-collaborative teams can deliver the best user experiences and business outcomes possible. 

Applications are more complex and unpredictable than ever. System health problems are rarely understood at the time of failure, and IT teams waste too much time manually solving problems and putting out fires reactively, allowing issues to grow until customers overwhelm call centers with their problems. 

Dynatrace Observability, in partnership with Advent One, brings a transformative solution to these challenges, enabling organisations to proactively manage and optimise their dynamic, cloud-native environments. By harnessing the power of advanced monitoring, AI-driven insights, and continuous automation, Dynatrace Observability empowers IT teams to identify and resolve issues before they impact end-users, allowing IT teams to shift their focus from reactive firefighting to strategic initiatives

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Utilising the skills at Advent One, Dynatrace helps overcome these challenges with Automation, Context and AI for advanced levels of observability. An advanced approach in gaining this visibility requires: 

  • Observability and Mapping: Dynatrace uses OneAgent to discover and map applications, infrastructure, services, and processes. This provides comprehensive observability, revealing host and service interactions and identifying application vulnerabilities. 
  • Application Security: Offers real-time security analysis, identifying vulnerabilities in runtime, prioritizing issues based on exposure and criticality, ensuring continuous protection without additional installations. 
  • Functionality: Installation across hosting platforms initiates discovery, mapping out the environment by observing processes and interactions. It identifies Monitoring Candidates, expanding observability by targeting further installations. 
  • Application Mapping: Automatically identifies and creates applications, with options for custom detection. It maps dependencies across processes, services, and hosts for a comprehensive view. 
  • Synthetic Monitoring: Enable monitoring of internal and external websites, tracking performance and functionality. It simulates user logins from different devices and locations, ensuring uptime and performance consistency. 
  • Service-Level Objectives (SLOs) and Indicators (SLIs): Measure and track SLOs and SLIs, measuring performance and availability. Align business and technical objectives, reducing downtime, and enhancing customer experience. 
  • Supported Platforms: Dynatrace is compatible with various technologies and cloud providers which Advent One is partnered with.

Discover the power of collaboration. Learn how Advent One, Dynatrace, and Red Hat unite to provide automated observability. 

IMG-Dynatrace Solution Overview

Why Advent One?

Advent One has been partnering with Dynatrace since 2019 and have several technically certified Senior Consultants that deliver services and projects. 

We have a mixture of customers across the government, commercial and automotive industries. Our strategic partnership has allowed us to develop specific service offerings around key Dynatrace capabilities, namely observability, deployment consulting and automation. We have also helped design and assist our customers to maximise the outputs of their Dynatrace platforms via integration with ITSM solutions. 

Our capability in the observability space is enhanced by our technical knowledge and expertise with the Dynatrace alliance partners. Advent One is a Premier Red Hat partner, who are closely aligned with Dynatrace from a technology perspective. This allows Advent One to leverage our automation capability to increase the time to value via process simplification and optimisation. 

Through Advent Ones Observability Centre of Excellence (OCoE) we are able to provide customer with ongoing Platform and Service management and covers the following areas (including Observability as Code (OaC)) 

  • Strategy and Organisation Alignment 
  • Data Collection and Instrumentation 
  • Metrics and Monitoring 
  • Logging and Log Analysis 
  • Distributed Tracing and Deep level application introspective  
  • Incident Response and Root Cause Analysis  
  • Training and Enablement  
  • Governance and Continuous Improvement 

Through the OCoE customers are able to dynamically change Observability levels, coverage and consumption for seasonal variation and busy periods.   

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